Blog: Exceptional Care for a Sensitive Burn Injury – A Patient’s Experience with Dr. Pritha Rakshit
When you’re dealing with an injury, the quality of medical care you receive can make all the difference—especially when you have an underlying health condition. This is exactly what one patient experienced during her visit to Dr. Pritha Rakshit, whose expertise, prompt attention, and compassionate approach turned a stressful situation into a reassuring journey of healing.
The patient arrived with a four-day-old burn injury on her hand, already concerned about delayed wound care. But getting an appointment was easy and seamless, thanks to the excellent coordination provided by the doctor’s secretary. This smooth start set the tone for what would become a highly positive treatment experience.
As a kidney transplant patient, the risk of infection was significantly higher. Understanding this, Dr. Rakshit approached the case with great care. She examined the wound closely and issued precise instructions to the nursing staff, emphasizing the need for extra caution and sterile procedures. The nursing team followed her guidance diligently, ensuring the wound was handled safely and gently at every step.
But what truly stood out was Dr. Rakshit’s dedication beyond the clinic walls. Even after the dressing and instructions were completed, she remained responsive to the patient’s concerns over WhatsApp, a rare quality that gave the patient peace of mind throughout the recovery period.
“The doctor not only knows her job well, but she is also responsive to queries… my entire experience was excellent.”
This heartfelt feedback highlights the blend of clinical skill, attentiveness, and compassion that defines Dr. Pritha Rakshit’s practice.
This experience reminds us that effective healthcare is not just about treatment—it’s about communication, reassurance, and personalized attention, especially for patients with complex medical histories. With doctors like Dr. Rakshit, patients feel supported, safe, and truly cared for.